Identified - We've identified and are close to resolving issue with asset index. ERC-20 import should already be improved significantly, exchange import will receive a fix via app update sometime next week.
Feb 20, 10:45 PST
Investigating - We're investigating an issue with wrong assets (but identical symbols) being imported from certain exchanges
Feb 10, 22:02 PST
Monitoring - We're experiencing high volume of support tickets. Performance and premium related tickets are being prioritized. Keep an eye on the status page and subscribe to relevant issues to get notified when they are resolved. We're hiring for customer support and community manager roles, shoot as a cover letter at work@cryptopro.app .
Feb 10, 22:25 PST
Asset Index Operational
Real-Time Data Operational
Historical Data ? Operational
Candlestick Data Operational
News Feed Operational
Wallet Imports Operational
Exchange Imports Degraded Performance
Push Notifications Operational
CDN / Networking Operational
Mobile App Operational
Desktop App Operational
Watch App Operational
Website Operational
Customer Support Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 2, 2021
Resolved - This incident has been resolved and related issues with several outdated names or symbols has been addressed too. New assets should be now listed as soon as they gain non-negligible volume. We plan on adding auto-alert option for "New Listings" in future update for more transparency.
The fix for mismatched symbol imports from exchanges is almost finalized and is being tracked in a separate incident.
Mar 2, 12:46 PST
Monitoring - We've audited the entire index, removed duplicates and are slowly resuming listing of new assets. If your favorite market went missing or flat, search for the symbol and add it again. We'll be auditing individual exchange markets next.
Feb 20, 10:42 PST
Update - We've updated/added over 1000 ERC-20 tokens, you should be able to see improved token import already. Some of them don't have price data associated yet and won't show up until they do, we are working on that next.
Feb 17, 12:29 PST
Identified - The issue has been identified, we are working on a fix. Solution will also fix missing assets when importing from exchanges and ERC-20 addresses.
Feb 16, 19:14 PST
Investigating - We're investigating issue with new assets not being listed automatically.
Feb 11, 09:13 PST
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

Unresolved incident: Exchange Import Symbol Issue.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021
Feb 16, 2021