Big Sur Crashing Issue

Incident Report for Crypto Pro System Status

Resolved

Resolved. Update to version 6.8.0 from AppStore.

Posted Feb 12, 2021 - 07:56 PST

Monitoring

Submitted to AppStore for review.

Posted Feb 11, 2021 - 19:15 PST

Identified

We've identified the source of the crashing, currently testing and preparing new build for deployment.

Posted Feb 11, 2021 - 17:31 PST

Investigating

We're investigating lifecycle issue causing crash after closing and reopening app's windows. As a temporary workaround, don't close the main window.

Posted Feb 10, 2021 - 22:12 PST

This incident affected: Desktop App.